Fulfillment Policy

Stripe Shop Terms of Use

To provide a secure and transparent shopping experience, Quillen Marketing adheres to best practices recommended by Stripe and the major credit card networks. Below you’ll find a summary of our shop policies and key information to help you better understand your purchase.

What We Sell

Quillen Marketing offers digital services including—but not limited to—website design, SEO optimization, Google Ads management, hosting solutions, and digital consulting. Each service is customized to fit the unique needs of our clients. We do not sell physical goods. For clarity or questions about a service, please contact us before purchase.

Purchase Currency

All prices listed are in U.S. Dollars (USD) unless otherwise stated.

Customer Support

You can reach us directly using the following methods:

Fulfillment Policies

  • Refund Policy: Refunds are handled on a case-by-case basis. We reserve the right to withhold or approve refunds based on the specific situation. Please contact us directly to discuss any refund concerns.

  • Delivery Policy: Most services are fulfilled digitally. Timelines vary depending on the scope of the project. We’ll provide expected delivery dates upon project start.

  • Return Policy: Since we provide digital and professional services, returns do not apply. However, we’re committed to client satisfaction and will work with you to resolve any concerns.

  • Cancellation Policy: For ongoing or subscription-based services, cancellations require written notice at least 10 days prior to the next billing cycle.

Legal and Export Restrictions

Quillen Marketing does not offer services restricted by local or international export laws. We reserve the right to decline service based on legal compliance and ethical discretion.

Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for full details on how we collect, use, and protect your personal information.

Business Address

Quillen Marketing
204 N. B Street
Lenoir City, TN 37771
United States

Promotions and Discounts

Any promotional offers will include clearly stated terms, including expiration dates, eligibility requirements, and limitations. These terms will be visible prior to participation.

Website & Payment Security

Our site uses HTTPS encryption and is PCI compliant to protect your payment information. Payments are securely processed through Stripe, ensuring that your data is handled according to industry-standard security protocols.

Accepted Payment Methods

We accept all major credit cards, including:

  • Visa

  • MasterCard

  • American Express

  • Discover